Location: Hideaway Beach Resort & Spa, Maldives

Drive Service Excellence in a Luxury Island Destination

Hideaway Beach Resort & Spa is seeking a dynamic and experienced Training Manager for a two-month contract assignment to elevate service standards and enhance operational excellence across our luxury resort.

Key Responsibilities:

• Assess training needs across operational departments and develop targeted learning initiatives.

• Design and deliver practical training programs focused on luxury hospitality service standards.

• Conduct classroom sessions, workshops, and on-the-job coaching.

• Provide specialized training in fine dining service, wine and beverage knowledge, service sequencing, guest engagement, butler service, front office operations, and housekeeping standards.

• Develop seasonal training plans and tailor learning content to operational requirements.

• Work closely with department heads to ensure training objectives align with business needs.

• Evaluate training effectiveness and provide recommendations for continuous improvement.

Requirements:

• Proven experience in Learning & Development within a five-star luxury resort environment.

• Excellent facilitation, presentation, coaching, and interpersonal skills.

• Demonstrated ability to design and deliver training programs covering fine dining etiquette, wine and beverage knowledge, service sequencing, and guest interaction protocols.

• Strong knowledge of butler service standards and front office operations.

• Solid understanding of luxury housekeeping standards and best practices.

• Ability to create and deliver training content based on seasonal operational demands.

• Hands-on approach with a strong ability to provide effective on-the-job training and coaching.

• Willingness to live and work in a remote island environment.

What we offer:

•Competitive remuneration package plus service charge

•Complimentary meals. Accommodation provided

•A unique opportunity to share your expertise in paradise

Contract Duration: Two (2) Months

hideaway Beach Resorts & Spa

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