A Neilson Activities Assistant must be a multi-talented, multi-qualified jack of all trades, and you will need a wide range of skills and experience to back it up. If a particular department needs any additional help, you'll be the person to dive in and help.
If you have the right qualifications, personality, and experience to work across our different overseas departments, including - Bikes, Tennis, Beach, Fitness, Kids Club etc, this could be the role for you.
Working for Neilson is more than a job; it's a lifestyle. Spend the summer season based in one of our beautiful beach club resorts, where it's all about sharing your passion for the activities you love. You'll be working hard, but the work is fun, and there's always plenty of time to play.
We're looking for friendly, energetic, and approachable people who can build rapport with ease. Individuals who can instil confidence that every element of a Neilson holiday is delivered by a team who cares.
Please note: All Neilson Active staff are DBS-checked.
JOB CRITERIA & RESPONSIBILITIES
- To deliver outstanding instruction in line with the Neilson programme.
- Assist in preparing, organising, delivering, and running all activities.
- Prepare suitable experience and ability-based sessions.
- To ensure the highest standard of health and safety is adhered to.
- To fully advise guests on the practical/safe use of all equipment.
- Take personal responsibility for the maintenance, repair, and security of all Neilson equipment.
- Ensure that the appearance of the public areas always meets guest expectations.
- To organise/host social events and briefings.
- Be prepared to move between resorts according to the operational needs of the business.
- Willing to help out and cover in other departments as required by the business.
- Airport transfers - As the first point of guest contact, you'll be confident and consistently able to deliver excellent, personable, informative, and efficient airport transfers to and from the resort.
FIRST AID REQUIREMENTS
A First Aid certificate is a prerequisite for ALL Neilson Active job roles. Your certificate MUST be valid for the duration of your contract, which we will validate as part of your onboarding process. At a minimum, your First Aid Course MUST be an attended full-day practical course.
We also encourage anyone working closely with children to consider obtaining their Paediatric First Aid at Work certificate; however, this is not an obligation for the job.
You can search for First Aid at work courses via the link below:
QUALIFICATIONS AND EXPERIENCE REQUIRED
- This role is suited to experienced staff members. The more relevant active qualifications you hold, the better - please see overview linked below.
- A solid understanding and knowledge covering the use of all resort equipment and the associated safety procedures.
- Excellent communication and interpersonal skills.
- The ability to work well under pressure in a fast-paced environment.
- Strong organisational and time management skills.
- Flexible to work all the required hours with your team to get the job done well.
- Ability to deliver fun, engaging, safe and informative tuition.
- The ability to confidently hold a conversation and instruct in English.
- The ability to work well, independently, as part of a team, and to maintain effective working relationships.
DATES: Summer seasonal, April until November
REPORTS TO: Activity Manager
SALARY: Up to £670 PCM gross + Shared accommodation + flights, meals + great overall package
