We are pleased to offer Senior Chalet Host positions across our Ultimate Catered Chalets in Val d’Isère, Courchevel, and Méribel.
Role Overview
This is a dynamic and hands-on position, supporting the Chalet Manager and wider team in delivering an exceptional 5-star guest experience. The primary focus is on outstanding customer service, with the key aim of providing world-class hospitality and creating unforgettable moments for every guest.
As a Senior Chalet Host, you will take responsibility for both front-of-house duties and housekeeping services. This is a highly rewarding role involving frequent interaction with both guests and team members. You will work a variety of shifts as part of a collaborative team, covering the full range of services outlined below.
Main Responsibilities
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Breakfast Service: Preparing the dining area, warmly welcoming and seating guests, and taking orders for hot food and beverages.
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Afternoon Tea: Presenting a light meal comprising one sweet and one savoury item, accompanied by drinks as requested by guests.
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Evening Service: Delivering a formal dining experience, including canapés, a bespoke chef-designed menu tailored to guests’ preferences, and expertly paired wines.
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Housekeeping:
- Conducting a thorough weekly changeover clean of the entire property and a midweek linen change.
- Providing daily housekeeping for all guest areas, including bedrooms, bathrooms, ski room, living areas and the spa area.
- Ensuring the back-of-house and laundry areas remain clean, well-organised, and efficient.
- Daily evening turndown service (Ultimate Chalets only).
- Monitoring housekeeping standards and providing mentoring or retraining to colleagues where necessary.
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Guest Communication: Proactively engaging with guests to address queries and fulfil special requests promptly.
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Chalet Maintenance: Identifying and reporting maintenance issues accurately and in a timely manner to the chalet manager.
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Health & Safety: Upholding hygiene and safety standards in accordance with company policies.
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Supplier Relations: Supporting and enhancing relationships with local suppliers where appropriate.
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Driving Duties: Providing the in-resort driving service for guests as needed.
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Environmental Responsibility: Demonstrating a strong commitment to sustainability and actively supporting Consensio’s environmental initiatives.
Package
Our teams work hard, and we recognise that with a competitive salary and benefits package. In addition, we organise team events throughout the year and run a monthly award to celebrate outstanding employees.
- Competitive base salary with paid overtime.
- End-of-season performance-based bonus.
- Holiday pay (due to the busy nature of the winter season, it may not be possible to take holiday; therefore, you will be paid your holiday pay at the end of your employment contract).
- Accommodation with a shared bedroom and facilities.
- Meals will be provided whilst working.
- Full area ski pass reimbursement.
- Travel contribution if you are joining us from another location.
All applicants must:
- Hold an EU passport or a French Carte de Séjour
- Have a full driving licence held for at least 2 years
- Be over 21 years old (for vehicle insurance purposes)
