This position is a 39h contract per week - to be filled for a duration of 4.5 months, starting from 1st of December 2026.
🎯 Rôle :
As a Chalet Host, you’ll be responsible for delivering exceptional daily service to guests and ensuring that our luxury properties are maintained to the highest standards. This is a hands-on and varied role that includes ensuring service areas are clean and organised as well as the rest of guest areas, setting and serving meals, lighting fires, completing bedroom turn-downs in the evenings, and creating a warm and welcoming atmosphere.
We’re looking for hospitality professionals who are passionate about guest experience, proactive, discreet, work well in a team, and ready to go the extra mile to ensure every stay is truly unforgettable.
✨Responsibilities:
Guest Service & Hosting
- Deliver warm, professional, and discreet service from guest arrival to departure
- Anticipate guest needs and go above and beyond to exceed expectations
- Set up, serve, and clear meals and drinks with precision and elegance
- Provide assistance with guest requests and in-resort logistics where needed
- Complete evening bedroom turn-downs, ensuring our five star service.
Breakfast Preparation
- Prepare and serve breakfast daily, following Le Collectionist standards and menus
- Maintain a clean and organised kitchen and service area
- Manage breakfast timing in coordination with the guests and chef.
Housekeeping & Chalet Presentation
- Perform daily housekeeping to the highest standards, including bedrooms, bathrooms, and common areas
- Manage linen changes, turndown service, and in-chalet laundry
- Maintain cleanliness and order throughout the chalet at all times.
Ambiance & Chalet Maintenance
- Light and maintain fires, adjust lighting, and create a cosy and luxurious atmosphere
- Proactively ensure the chalet is always beautifully presented and guest-ready
- Monitor and report any maintenance or technical issues promptly.
Team Collaboration
- Work closely with the chalet chef, manager, and driver to deliver a seamless guest experience
- Communicate effectively with your team to coordinate tasks and resolve issues
- Show initiative and flexibility, supporting team members across roles when needed.
Stock & Hygiene Management
- Manage in-chalet supplies, restock amenities, and organise storage areas
- Adhere to all health, hygiene, and safety protocols in food handling and cleaning
- Assist with deliveries and stock inventory where required.
⚠️ Working Hours and Specific Requirements: Our on-site presence and industry standards require working on Saturdays and Sundays (hotel-industry model), particularly during the high season. Work is organized on a rotating basis with the rest of the on-site team, and overtime hours can be taken as time off in lieu.
