At the 25hours Hotel One Central, Bedouin traditions are brought back to life and reinterpreted in a contemporary way. Here our colleagues become storytellers themselves. With a view of the Museum of the Future near the Dubai International Financial Center, everyone will find their way to us. Whether for an ice cream walk or a birthday celebration, we also enjoy spending time together outside of work. We are a colourful, diverse, professional team and love our friendly, informal culture.
Start Date: February 2027
How does your working day look like …
Welcome guests warmly and assist with inquiries, directions, and general information about the hotel and its facilities.
Support the team with check-in, check-out, and guest registration procedures.
Assist in handling guest requests, complaints, and feedback professionally, escalating concerns to the appropriate team member when necessary.
Answer telephone calls, respond to guest inquiries, and direct calls to the relevant departments.
Provide accurate information about hotel services, facilities, operating hours, and local attractions.
Assist with room allocation, reservation inquiries, and updating guest information in the hotel system under supervision.
Coordinate with Housekeeping, Reservations, and other departments to ensure timely guest requests and smooth operations.
Support the preparation and maintenance of guest documents, reports, and other Front Office records.
Maintain a professional appearance and follow hotel grooming, hygiene, and service standards.
Handle guest information confidentially and comply with hotel policies, procedures, and data protection requirements.
Participate in departmental briefings, training sessions, and daily operational activities.
Demonstrate a positive attitude, teamwork, and a willingness to learn all aspects of Front Office operations.
