Front Office Manager - Anantara Palazzo Naiadi Rome Hotel

Minor Hotels - Southern Europe • Seasonal • Rome, Italy • 3d ago

What will be your mission?

In contemporary luxury hospitality, Front Office is far more than reception — it is leadership, human connection and the ability to turn every arrival into a seamless and memorable experience.

We are currently looking for a highly professional Front Office Manager to join our 5-star luxury hotel in Rome. The ideal candidate will bring international exposure, outstanding leadership skills and a collaborative approach to managing large teams within a luxury environment.

What will you do?

Lead and oversee all Front Office operations with fairness and consistency
Manage, motivate and develop a large multicultural team
Deliver an elegant, seamless and personalised guest experience
Work closely with Reservation, Concierge, Housekeeping and Maintenance, Butlers and F&B departments
Monitor operational performance, service quality and departmental KPIs
Handle guest relations and complex situations with professionalism and confidence
Ensure the highest international luxury hospitality standards are consistently maintained
Ensure strict compliance and seamless application of all LHW and Anantara Brand Standards.

What are we looking for?

Minimum 2 years’ experience as Front Office Manager within luxury hospitality
Mandatory international working experience abroad
Fluent English is essential
Knowledge of at least one additional language is preferred
Italian preferred but not mandatory
Strong professional standing and executive presence
Proven team building and large team management skills
Highly collaborative leadership style
Excellent organisational, communication and problem-solving abilities
Knowledge of tha culture will be valued

Why choose us?

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

Worldwide experience – diversity of 150 different nationalities.
Career development opportunities full of national and international challenges.
Wide range of training programmes to enhance your skills.
Wellbeing initiatives, including flexible working conditions.
Team member recognition programmes, including Memorable Dates.
Ability to make a difference through our sustainability programme and volunteering initiatives.
Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.
Salary starting from €34K gross per year + MBO