Front Office Supervisor - Anantara Palazzo Naiadi Rome Hotel

Minor Hotels - Southern Europe • Seasonal • Rome, Italy • 3d ago

What will be your mission?

In luxury hospitality, Front Office is the first expression of excellence.
We are currently looking for a talented and motivated Front Office Supervisor to join our 5-star luxury hotel in Rome.

The ideal candidate is a hands-on hospitality professional with strong organisational skills, international exposure and a natural passion for guest service excellence.

What will you do?

Supervise daily Front Office operations
Support and coordinate the Reception team during daily activities
Ensure high standards of guest service and satisfaction
Handle guest requests and operational challenges with professionalism and empathy
Collaborate closely with Housekeeping, Concierge and operational departments
Ensure compliance with luxury hospitality procedures and standards
Assist the Front Office Manager with departmental operations

What are we looking for?

Minimum 1 years’ experience in a similar role within international hotels or luxury hospitality
Mandatory international working experience abroad
Fluent Italian required
Fluent English essential
Knowledge of at least one additional language
Strong organisational and communication skills
Team-oriented mindset and problem-solving attitude
Professional standing and attention to detail
Operational flexibility and guest-focused approach
Knowledge of thai culture will be valued

Why choose us?

At Minor Hotels Europe & Americas we are committed to shaping exciting careers worldwide and cross-cultural experiences. Our journey is fuelled by the passion and dedication of our incredible teams, who also enjoy inspiring and exclusive benefits such as:

Worldwide experience – diversity of 150 different nationalities.
Career development opportunities full of national and international challenges.
Wide range of training programmes to enhance your skills.
Wellbeing initiatives, including flexible working conditions.
Team member recognition programmes, including Memorable Dates.
Ability to make a difference through our sustainability programme and volunteering initiatives.
Team member rates and promotions, offering discounted rates in our hotels around the world and exclusive benefits through our corporate loyalty programme.
Salary starting from €27K gross per year