Butler (Russian Speaking) The Russian-Speaking Butler ensures that guests receive exceptional service and are well taken care of in accordance with established SOPs, creating a memorable guest experience.
Lily Hotels Pvt Ltd. boasts nearly 30 years of experience in managing resort properties in the Maldives, earning trust in the international market. The numerous awards won by our properties, Hideaway Beach Resort & Spa and Lily Beach Resort & Spa, stand as a testament to our success.
Our commitment to dynamic growth and service excellence is rooted in our tradition of hospitality. We aim to consistently exceed the expectations of our guests, employees, and stakeholders, and take pride in elevating the Maldives through innovative concepts and facilities.
Work Location:
Hideaway Beach Resort & Spa - hideawaybeachmaldives.com
Key Responsibilities:
- Provide personalized and exceptional butler service to all guests, ensuring their needs are met with attention to detail.
- Oversee the seamless delivery of service to guests, ensuring satisfaction at every stage of their stay.
- Maintain hygiene standards and adhere to F&B SOPs to ensure safe and high-quality service.
- Set up and clear restaurant dining areas, ensuring a clean and inviting environment.
- Anticipate guest needs and proactively create memorable experiences.
- Ensure that all guest requests are handled efficiently and promptly, following the resort's standards.
- Assist with special arrangements for guests, such as reservations, activities, and events.
- Maintain and manage inventory for butler services and related tasks.
Qualifications:
- Minimum of 2 years of relevant experience
- Ability to swim
- Excellent communication and negotiation skills
- Guest-oriented with a focus on personalized service
- Hands-on approach to managing operations
- Flexible and adaptable to diverse work situations
- Ability to work under pressure in a multicultural team
- Impeccable grooming standards
